These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
I liked this tour, even it was a little fast because we cover many cities in a short period, it opens our eyes for the next tour
Me and my husband were very satisfied with Europamundo Services. In fact, we are determine to deal with Europamundo in our next travel tours. Thank you Europamundo.
Javier Esteban was exceptional in managing the entire tour. We loved every bit of the trip with him. Thank you for making it a great trip. Please note the hotel in BUDAPEST is not great and far from city center making it difficult for food options and travel
For our trip, Javier was both very informative and accommodating for everyone in the group. He had the very best interest in mind for everyone, and gave us options on what we could explore in each city/ country. My only complaint with Europamundo would be the miscommunication we had when we entered Germany. Our flight got delayed due to complications in weather and because of this we were not able to get a ride from the airport to the hotel in Berlin. We instead called a taxi. This situation was a little stressful.
the tours
Great experience
Every service on time
The service is very organize
The whole duration of the tour was awesome. Our tour guide, Renee and Mario were excellent. Another under trainee guide, Mr.Javier did extra mile on us during our tour. Tour Guidea - Excellent Hotels - Very good esp. the Novotel tourist destinations - very good except which I would like to point out is the Village of Grinzing in Vienna. Let me share to you our experience. We arrived in that place at about 6:30pm. We, the english speakers were briefed by Mario, our tour guide and the spanish speakers went straight to the only open Restaurant in that place. The area is dark, nowhere to roam around Most restaurants are close except one that the spanish speakers went in. We followed going inside but there were no more tables, waitresses were very busy that they had no time to answer our queries. Eventually, we left the area with the group for Vienna Concierto with no dinner taken. Should we knew the situation, we should have stayed in the hotel, but as per advised of Mario, our tour guide that we have to go with the group because the bus will go straight to the Vienna Opera House. My opinion, maybe another substitute for Grinzing Village. It was a disaster for us Mario was great but I understand he has to follow the schedule. Attractions planners of Europamundo please look into this.
Tour was well organised with minimal worry on what to do the next day as info was shared and provided adequately.
It was well-organised. The beds in the hotels we stayed in were all comfortable. That is super important to me
I like the itinerary as there is a lot of flexibility and free time. Improvement in some coaches required. The coach I am in, the wifi is not working and the charging point is not working.
2 items; 1. Make sure all buses used for transportation, during the tour, has to have operable bathrooms and fully accessible 2. The travelers should have the contact number info, for the persons, who are being used, for all transfers from to the airports.
Great places itinerary friendly and knowledgeable staff
The tour was well organized, hotels were very nice, the Europamundo guide was very helpfull and well versed in the history. The bus ride was very smooth and the driver was very good in navigating between cities.
The tour was very informative and educational. The places we went through have enriched my knowledge about Europe. Our tour guide was exceptionally friendly, very well versed in the history and gave us helpful tips during our free time.
Wellcome to Europamundo Vacations, your in the international site of:
Bienvenido a Europamundo Vacaciones, está usted en el sitio internacional de:
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