I

Our trip was amazing our tour guides were caring. But in Novotel, St. Dennis, breakfast started @ 7am was limited to 7:45am only, thus others were not able to take breakfast.

Trip was well organised. No flaws in receiving, transfer. We were very uncomfortable in Barcelona hotel, Front Air Congress, it is very poor in facility, hospitality service. Needs a change.

The coverage in less amount of time except in Switzerland where mountain experience could be included like Mt.titlis or Jungfraujoch. It is there in the iteneries of other contemporaries.

The trip was good..had lovely experience. The guides were very good n funny too.. there was no problem with my trip except for the Barcelona hotel Air Front Congress.. it was not at all a 4 star rated hotel.. it looked more like a motel.. there was no cover on the blankets..no glasses to hv water..and we were charged 5 euros for two plastic glasses. The hotel staff is rude and not at a helpful and hospitable.. had a bad experience in the breakfast room..someone misbehave with me..and the hotel staff did not stop . The were quietly watching. We had to complain to look into the matter.. my suggestion would be to kindly not book with such hotels..the hotels should be centrally located...so that it is easier for us to commute. As mentioned earlier except for the Barcelona hotel..my entire trip was fantastic. Would love travelling with Europamundo again.

Overall, it was a fun experience By the way, on our last day in Zurich, our guide was not Javier but Diego Bueno. All of our guides were very nice and approachable. However, Ms. Angeles, though very nice, did not seem to be very fluent with English.

The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available. As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English. Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.