These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Excellent locations and great service
Professional tour guides
The Trip was very good and professionally managed
Love the trip so much as we bonded like family as Eva says. Gained new frienda ?? Eva is the best tour coordinator, never a dull moment, as she also gives suggestions where to go and eat/buy stuff. Missing the group already. EUROPAMUNDO is the best??
The tour was amazing The choices of hotel, the flexibility of the optional tours provided to the travellers and our tour leaders were extremely helpful is making this a memorable experience for us. Special shoutout to our tour leader, Ms. Gabriella Gaby, who went above and beyond to make this tour a very special experience that is close to our hearts. We are ever so grateful to have met Gaby and to have forged a friendship that will last beyond this tour. We love you Gaby.
The tour was amazing The choices of hotel, the flexibility of the optional tours provided to the travellers and our tour leaders were extremely helpful is making this a memorable experience for us. Special shoutout to our tour leader, Ms. Gabriella Gaby, who went above and beyond to make this tour a very special experience that is close to our hearts. We are ever so grateful to have met Gaby and to have forged a friendship that will last beyond this tour. We love you Gaby.
Very good travel experience and had a good time with other passengers.
For first time I travelled with foreign passengers and it was amazing Initially I had reservations in my mind due to diverse cultures, thoughts but all got sink very well Kudos to tour guides who managed so well I personally liked the punctuality, adherence to itinerary, travel bus, timely rest for drivers etc. My special thanks to Gabbreila - who is very friendly, approachable to all passengers. She is always ready to support, guide, prompt and clear in her responses. I wish entire Italy she could be associated with our group. look forward to be with her in my next trips Few issues and feedback: 1. We are pure vegetarian. Except Harry Home, no other hotel provided any vegetarian breakfast. Entire 7 days we were on fruit, coffee. Very difficult to travel / enjoy without proper breakfast. If this is taken care many Indian can join Europamundo. I believe here Europamundo lost good marks and me Euros 2. In Radisson, Zurich we were allotted only one room for 3 persons with no additional bed and existing bed was not sufficient for 3 persons. We informed at the reception, they asked me to get in touch with tour operator. I had no contact with Veronica and therefore no arrangements were done either by hotel nor the tour guide could take adequate care I request for refund of one night stay as it was a sleepless night 3. The instructions were not much clear and we missed the lunch in Lucerne organised by Europamundo. I expected the tour operator Veronica to at least check whether we had lunch in that windy location, but when she met at Grindlewad her question was”Did you come with us in tour” after spending 2 days with her I was just blown off as the tour operator did not notice me and my family for 2 full days and did not even cross check whether all her passengers have taken the lunch. Next day, on cross confirmation for hotel for 3 persons I informed to new tour guide on the above episode - Gabriela. She compensated vegetarian lunch at Pisa She also informed that the mistake was from Hotel side, however my one family member was sleepless whole night 4. The gondolas ride in Venice was worst Paid 40 Euros each for 3 persons for 25 mins ride with music. In actual the ride was less than 10 mins and no music. On enquiry it was found that the entire gondola can be booked for 90 Euros 5 person for 25 mins with music. Here again we lost the experience and paid additional Euro 22 for each person, thus additional paid is 66 Euros. 5. In total, I deserve a refund for one night stay and gondola ride, however I leave on Europamundo. Depending upon the action, I will decide my subsequent trips with Europamundo. 6. Lastly, more than half day in Rome almost 6 hours was left on us as free for those who have not opted the optional tour. I believe so much time and no guidance on places which can be visited by tour guide left us clueless in foreign place. We could not take benefit of visiting Rome and certainly difficult to visit second time . Suggest to keep less optional tours and include maximum so that the group is not much segregated and all enjoy together
The daily itinerary was very exhausting and tiring. Some places could be skipped to enjoy other better places. For example, skip Moscote to spend more time in Milan.
Timely covering as per the plan
Punctuality of the bus driver and the guide was maintained through the tour Instructions from Rafael, our tour guide from Rome to Venice is exceptional He has a pleasant nature and he enjoys the interaction with the group
Amazing
Flexibility. We were able to join the running tour before they exit Milan. Tour buses are exceptionally clean and comfortable that you can immediately fall asleep once seated. The drivers follow strictly the italian road laws for everyones safety. Tour guides speak peefect English and gave out instructions clearly. Garbriela Golian was very approachable and went out of her way to secure the things we left at the bus when we werent able to catch the bus back to the hotel.
We me and my father consider ourselves very much lucky that we booked the tour this time with Europomundo. Everything was up to the mark whether the tour guide, tour information, itinerary,the Knowledge of the tour guides,language proficiency,historical information, the panctuality.I mean everything was awesome.Last time I went through other company but to be honest Europomundo is the best.In future whenever I plan for international holidays, the Europomundo will be the partner. I sincerely tha k to our tour guide Ms Isbel Andreau and Gabby for making out tour so awesome. We still miss you people mad the time spent with you.For our next tour I will request the Europomundo company for you guys as the tour guide.Also I will recommend my friends and other known people who intend to go for the international holidays that the Europomundo is the best travel agency to book through. I gain sincerely thank Europomundo for making out tour so fantastic and awesome. Luv you all For Shah Iqbal and Ali
Everything was ok until we arrived to Florence Italy and we had to go to the Frist hotel this is one of the worst hotels if I would have had my own transportation I would of left I took pictures there was water damage dirty carpet and a fellow traveler even found bud bugs .I have pictures of th how bad it was
Guys you made this trip a wonderful experience.. it was a trio of a lifetime... your tour guides were amazing and always ready to help... Majeth and Joanna were exceptional.. Majeth was truly a fantastic tour guide... his service reflects the passion that he truly possessed... thanks for making this an awesome once in a lifetime experience... would be making many more such trips with you guys... impressed
Wellcome to Europamundo Vacations, your in the international site of:
Bienvenido a Europamundo Vacaciones, está usted en el sitio internacional de:
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