We, Sheetal, Alpa, and Sheila, had a fantastic and most memorable trip to Italy, organized by Europa Munda in association with SOTC. The experience was truly exceptional and exceeded all our expectations. I Sheela Darbarwould like to extend my heartfelt gratitude to Nimisha and Mr. Gadhvi for their unwavering support and encouragement. Despite the last-minute challenges with my visa and passport, they assured me everything would be taken care of. Their confidence inspired me to pack my bags and head to the airport even without these essential documents in hand. Remarkably, I received my visa and passport at Mumbai airport, making the trip possible. This experience has significantly enhanced my and my friends respect for SOTC. Their professionalism and reliability have convinced us to recommend their services to others without hesitation. Additionally, the staff at Ahemdabad office deserves special mention. They were extremely polite, gentle, and reassuring, standing by their commitments and delivering on their promises with utmost confidence. Regarding Europa Munda, the entire journey was impeccably organized. The bus, guide, driver, and timely execution of the tour were all impressive. Our guide, Patricia, added a unique and spiritual touch to the experience by starting each day with a moment of gratitude to the Lord for the blessings in our lives and for those who have positively impacted us.Even our driver Mr.Dionisio was very patient, gentle and had great control on his steering and the bus. Ours was a very small group of passengers from the various parts of the world and we had knitted into a family and took care of each other and enjoyed each others company. Overall, this trip will remain etched in our memories as a testament to the exceptional planning and care provided by Europa Munda and SOTC. We wholeheartedly appreciate their efforts and look forward to traveling with them again. Sincerely, Sheela Darbar Sheetal Desai Alpa Desai P.S . There are a few suggestions to make your tour even more friendly and comfortable : 1 The optional tours should be included in the actual cost so all remain together, as Italy is so rich in its ancient Heritage and has preserved it very well. 2 The standard of the hotels can be upgraded and atleast there should be water facility and cattle for tea in the room. EM should take care of this while making an agreement / basic facilities to provide to customers. 3 To provide Wi-Fi in the bus if possible Thank you ??

I am extremely happy with the excellent services provided by Europamundo Vacation team. The tour guide Paula Lopez Vinuesa and Junjie Li are professional, kind and knowledgeable. They made considerable effort to help me re-issue an emergency passport. It was an unforgettable travel experience and I highly recommend booking with them

not enough free time / late nights and therefore no chance to use any hotel facilities no stores or restaurants available / made some unnecessary stops in some small villages

It was a few days too long and we needed some free time and less late nights

That I got to see many cities, but the tour got off to a poor start waiting for our bus on day one for over 4 hours with lots of miss information in between.

Our tour guide Filippo is excellent. Some of the hotel are below 4 star.

The Guide Antonio, was superb, as he being a English speaking guide, everything made sense, or else with majority being Spanish crowd, it would be difficult. He is superb and very kind and helpful. Because of him we were totally relaxed in our trip and enjoyed all the moment. There were 2 disappointing things 1 AUDIO GUIDE WAS GIVEN TO US IN VATICAN INSPITE OF SELECTING A GUIDED EXCURSION, WE PAID PREMIUM FOR THE PREMIUM SERVICE AND NOT FOR AUDIO GUIDE, THAT EVEN WE COULD HAVE MANAGED AS MARGIANL COST. AND B HOTELS IN MANY PLACES WERE NOT OF 4 STAR CATEGORY, SECONDLY IN VERONA YOULL HAD ALL YOUR OTHER TOURS ALSO IN ONE PLACE, THE DINING ROOM WAS SMALL FOR BREAK FAST, AND THE HOTEL STAFF WAS LEAST BOTHERED TO SERVE EVEN THE BREAD AND FRUITS, AND IN SOME TIME WE ALL HAD TO LEAVE, AS IT WAS LONG DRIVE THAT DAY. PLEASE CHANGE THE HOTEL, AND DONT PUT ALL YOUR MULTIPLE TOURS IN 1 HOTEL AS IT CREATES CHAOS AT THE BREAKFAST, AND HOTELS ARE NOT HAPPY TO SERVE EUROPAMUNDO GROUPS, THAT WE OBSERVED IN MOST OF THE HOTELS. SO AS GUEST IT IS DIFFICULT, AS WITHOUT BREAKFAST WE HAD TO LEAVE.

It was a great experience, would do it again for other regions. Our tour guide was very thoughtful, considerate, kind, and great tour guide. Loved the sites.

The only negative of the trip was the April 18th excursions we booked. The local guide for the Vatican museum, Sistine Chapel, and St. Peters Basilica was absolutely terrible. I believe her name was Cristina and she was rude and completely disrespected the English speaking participants. She tried to get rid of about 8-10 of us 3or 4 times. We had to cancel the 2nd excursion to the fountains and gardens because there was no English speaking guide available and after the previous excursion listed above we sure werent going to go through that again. Fortunately. after that bad experience everything else was excellent the remainder of the tour. All other local guides we encountered were outstanding and very informative.

I absolutely loved the traveling to so many different places both small and large cities. Our guide, Antonio Rivera, was EXCELLENT He was both English and Spanish speaking and some Portuguese was always available for help if we needed it The transitions by boat, ship, train back to our bus had to have been a lot of work for our guide, but you would never have known it, because he was always so positive and available for us His enthusiasm for the culture and history of Italy was very contagious Overall, we had a fantastic time and met so many interesting people of different cultures; friends that we will always remember stay in contact with throughout the years.

A very organized trip fron itineraries, logistics and airport transfers. Our most favorite experience was the Gondola ride in Venice accompanied by a singer and a musician.

Experienced tour guides, humorous good explanation over all we enjoyed the tour well. Small request next before dropping tourist at the hotel stop at convenient stores to buy necessary things. Thank you i Europamundo will be my choice for next vacation.

Punctuality

Every single Detail.??

Well planned itenary. Our tour guide Ms Paula Lopez was fantastic. She was well versed and caring throughout the trip Five stars to her.

Hotels need to improve in some cities in Italy.